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why is social media marketing for small businesses important?

Social media marketing is the process of using social media platforms to promote a product or service, but for some small businesses, social media marketing doesn’t appear to be a priority when it should. It’s been proven that social media marketing is an effective way to reach and engage with a small business’s target audience and drive sales. Here are a few of the main reasons why every small business should be doing social media marketing.

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why you need to focus on customer experience in marketing.

Customer experience, or the way a customer feels during their interactions with a business, is becoming increasingly important in marketing. A positive customer experience can lead to increased customer satisfaction, loyalty, and advocacy, which can drive business growth. On the other hand, a negative customer experience can lead to lost customers and damage to a company's reputation.

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the future of advertising: predictions and implications.

Without question, we can all agree that technology is rapidly advancing - especially with most eyes on the latest new technological marvel by OpenAI poised to change the world being the multipurpose AI chatbot ChatGPT which has already proven its usefulness in all manner of industries, including in advertising. But with such great advancements as this, it begs the question, “what does the future of advertising look like?”

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maximising the impact of local marketing.

For some businesses, sometimes the simplest marketing tactic is the best one. This would especially be the case for any independent small business (i.e, cafe, restaurant, etc.) opening on a high street. Naturally, they would assume that they need to promote their business to a local audience…and they would be right to assume so. However, knowing the path to take and actually walking along that path are two separate matters.

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the role of user-generated content in marketing.

User-generated content (UGC) is any content created by users, rather than a brand or business. This includes reviews, ratings, comments, social media posts, and other forms of online content. Harness the power of UGC and grow an audience that autonomously creates positive UGC based on your brand. UGC can be a powerful tool for building brand awareness and engaging with customers.

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I saved a local business from collapse during lockdown.

Prior to Covid, Salway Cookhouse was already struggling to find its identity and its niche in a competitive high street, positioning itself as a high-end bar & restaurant serving Portuguese-inspired cuisine - but more importantly, they were struggling to make a profit. Find out how our digital doctor helped this business transform itself into a trendy hot spot.

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TikTok for eCommerce.

In an article recently published by Marketing Week, they deep dive into why eCommerce businesses should be ensuring that TikTok is a key part of their marketing strategy.

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